[Resolved] Reliance Communications — Porting code not received | |||
Sir, My company - N.C.Kansil & Sons is having 7 Reliance mobile connections. Out of these I want to port 6 connections. Inspite of repeated request, porting codes are yet to be received. I called customer care and registered my complaint. Some complaint numbers are[protected],[protected],[protected],[protected],[protected]. But no result. I went to Reliance Outlet to lodge a complaint. The outlet incharge was helpful towards me and he quickly registered our complaints under the following request IDs: Request Id Phone No. ID - 748126 [protected] ID - 748192 [protected] ID - 748165 [protected] ID - 748180 [protected] ID - 748134 [protected] ID - 748207 [protected] The above request were generated on 16.10.2015. Now, after about two weeks of continuous follow up, the outlet incharge has refused and shown his helplessness. He says that there is some problem at the back end which is out of his control. Reliance Communications is not allowing us to Port out for the reason best known to them. I request all the concern persons to look into the matter and resolve this issue. Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 30, 2015 Reliance Communications Customer Care's response Dear Alok, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Nov 02, 2015 Reliance Communications Customer Care's response Dear Alok, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
1 Comment | |||
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
As per your telephonic conversation, we have tried sending SMS in the format told by you. But I feel that I have been cheated and mislead. I could not generate Porting codes on any of my numbers.
My complaint has not been resolved as stated by you.
I hope my complaint will be heard and I need not go to higher authorities.
Alok Kansil
[protected]