[Resolved]  Reliance Communications — Porting request from rel cdma to rel gsm is not processed

Address:Aurangabad, Maharashtra, 431005

I have requested to port my cdma no. [protected] to rel gsm on 22.12.2015 alongwith requisite documents.On 26.12.2015 after repeated reminders i have received call from centre that documents submitted were rejected on grounds of improper scanning then proper documents were submitted by me on the same day but now the service provider in aurangabad city is telling that your porting cant be processed & as such no adequate reason was given & was told that you convert your number to other company it cant be converted in reliance gsm.In this case what should customer do??
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Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2016
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jan 25, 2016
Reliance Communications Customer Care's response
Dear Customer,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Customer,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications
What id the TAT period for resolving the complain.Because today 13 days have lapse since posting the complain

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