[Resolved] Reliance Communications — Postpaid account terminaTed 14 months back and refund of deposit amount not given | |||
Compliant id:30370001 No:[protected] Postpaid Number terminated in December 2015 and still refund amount not given.its been over 14 months now. Several emails sent to customer care but no resolution yet.I keep getting replies saying complaint escalated to concerned team.. I have moved back for good to chennai.connection was taken in kolkata and I placed a termination request prior to mocong out of kolkata. I recently had a baby and so I cannot travel to Kolkata to go in person to a store there.. Horrible customer service experience. I need a resolution asap. Was this information helpful? | |||
Mar 9, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Feb 03, 2017 Reliance Communications Customer Care's response Dear Lakshmi, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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