[Resolved] Reliance Communications — Postpaid bill dispute | |||||
I had taken a reliance postpaid connection in the year 2013 in mumbai.In 2014 i moved to pune and continued to use the same connection till early 2016. My subscribed plan was for rs 599 unlimited calls. I 3 years that i used the services i recieved bill between 700 to 900 every month which always paid on time. However, suddenly one day they sent me a bill of 1700. When i checked with customer care they said that since trai rules have changed now pune is considered to be roaminig lcation. I said if there was a change then ypu shud have notified me before. Thts why i did not pay the bill. I requested them to send me the correct bill and i will make the payments but they never sent tht. Now i recieved a prelitigation notice. What should i do? Was this information helpful? | |||||
Sep 13, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 11, 2016 Reliance Communications Customer Care's response Dear Prasant, Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority. Regards, Reliance Communications | |||||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade