Reliance Communications — Postpaid bill payment not credited to the account

Address:New Delhi, Delhi

My Reliance postpaid number is [protected]. On 18th of March, from instant pay services I did a payment of 1700 against my number. I immediately got the confirmation receipt online. But whole day I waited and Reliance communications did not sent me the confirmation mail. Next day I got a call from reliance saying that my payment is outstanding. Again I made the payment online, this time I saved the online confirmation receipt but still they have not sent me the confirmation over mail. From the receipt I got after payment I am here putting the details Receipt No. AMIP68861716 Transaction Ref Number. 84109061 CHAITALI BADHYOPANYAY Please do the needful else I will take legal action. CHAITALI BANERJEE
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Chaitali,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Chaitali,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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