[Resolved]  Reliance Communications — Postpaid internet

Address:600092
Website:www.rcom.co.in

My Reliance data card number is [protected]. I have called many times to reliance customer care to terminate my post paid data card due to slow network connection problem. But they said, they will fix it and they offered for lowest monthly payment for 200 for 1 GB/month.. But not at all i got the issue fixed. Then again, i tried many times to terminate the connection by calling customer care. They said due to technical issues, unable to transfer the call to termination department.

Recently they launched 4G connection. So 3 months before when i went to pay the bill at reliance office, they told to me that reliance going to terminate all the 3G connection in that month.

I have not used the internet connection using my 3g dongle, because it won't work at all from my place.

Reliance keeps sending me messages monthly to pay the bill.. Why should i pay this bill? I have not used it! Check your database, Did i used your internet connection ?

Now they asking me to pay RS:393 bill amount.. You guys said, it will get terminate automatically. Then why you are sending me monthly bills?

I can't pay this amount.. I know my reliance account already terminated since i can't even login to my reliance account. So, Please don't call me again to ask for the bill amount..
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Nov 15, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2016
Reliance Communications Customer Care's response
Dear Sankar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Oct 14, 2016
Updated by neosa71
My mobile number is [protected]
Verified Support
Oct 15, 2016
Reliance Communications Customer Care's response
Dear Sankar,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear sir,

my self kamta prasad chawarguwal Bilaspur (chhattisgadh)-495001.

i want to know call details (call history of incoming & outgoing calls) of my prepaid no [protected].

plz send details on my mail id karan.[protected]@gmail.com for any communication u can use my no [protected]
plz do it fast.

Regards,

Kamta prasad chawarguwal
Hiiiiiiii,
i m using Reliance sim.i have postpaid connection.but there is so bad signal, it means there is no a single signal so i m not able to do my work properly...i hv called customer care many time but they are not giving the solutuin. so plz solve it as soon as possible.
Sir,
It is to inform you that your sub-dealer point at Station Bazar, Jaleswar, Dist : Balasore (State-Odisha) is black marketing the Jio sims . On the other hand he misbehaves roughly to the customers on production of valid bar code of handset of different 4G brands even if LYF brand which are purchased by offline or online.
Dear Sir,

Relince ke web word dak bangla chauraha patna bihar se sim replacement karne ka aur micro sim dene ka charge Rs.100/- hundred leta hai kisi ko bolne ke bad sab eak hi word bolta hai [protected] alt.[protected]

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