| Address: | Bangalore, Karnataka, 560040 |
Hi,
I was using Reliance Wi-pod Data card from June 2015 to August 2015. Due to bad network connectivity I was not interested to use Reliance service.
I had raised De-Activation request on 1st week of August 2015 and within 8 days service was cancelled ( I had confirmed this with Customer Service Executives by calling customer care number) after this I made payment of outstanding amount.
After 1 month Reliance Customer executives started calling (minimum 5 times in a day) and asking me to pay next month(September) rental bill. I had explained them " If there’s any outstanding amount, definitely it’s not my fault since my connection was already deactivated and I have not used service".
Every time they used tell that " They will check on this and updated me " - no body ever approached to me !
After that again they started calling and asking me that Service is still active and I have to pay extra billed amount in order to close account. Even after explaining everything I used to get same reply.
Now I have received an email from
saying that -
" PLC No : [protected] has been raised and I need to appear before the above Authority at venue Office of the Deputy Registrar, 1st Floor Conference hall, City Civil Court, Behind Cauvery Bhavan, Bangalore – 560 009 on 30.12.2015 sitting No.548/2015 between 11:30am to 4:00pm., In person or through your authorized representative in order to
resolve this issue "
Reliance Communication is cheating many people like this especially on Post Paid connections - Customer Executive they don't respond properly and by intentionally they do not de-activate the connection properly. Instead they just disconnect service from number and they charge extra amount and asks customer to pay !
This is so mean of Reliance Communications they are scaring the people and demanding extra rental amount - I am planning to raise consumer complaint against this.
Any one please help me on this !
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