Reliance Communications — Recharge of 177 for 28 days

Address:Kolkata, West Bengal, 700077
Website:reliance

Hi
As per your sms promotion of rs 177 3g recharge with validity 28 days on 14th april 2016 i recharged the same but getting only 21 days validity. I complained for this several times via phone but all are in vain. I akso contacted to Shyambazar reliance store but they did not help me.
In my previous recharge also i get 1.5 gb data instead of 3gb data as per your promotional message. I dropped mail and contacted the reliance store. But as usual i was deprived.
If this continues i am assuring u this was my last recharge and i will be pleased to port my number to other customer provider and i will not repeat my mistakes.
Check my attached pic o[censored]r promotional message.
My number [protected] (reliance number), [protected]

From
S Modak
+4 photos
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Dear Mr. Modak,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Mr. Modak,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications
My number [protected]. [protected]. Why did not you try to contact via email i[censored] r unable to reach me via phone. I think u did not take any step and just trying to kill the time and cheat by some useless excuses.
I dropped lots of mail to ur customer care even on ur ceo's mail id but i did not get any reply that's showing ur willingness to solve the issue. U r only interested to fool the public by ur marketing gimmick. Just disgusting service.
When will u resolve the problem after the date is over???

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