[Resolved] Reliance Communications — Prepaid Number [protected] | |||||
Dear Sir, I have a reliance prepaid number [protected] in Bhilai Chhattisgarh. The sms service is not activated on my number. I can receive text messages but cannot send text or multimedia messages from my number. I have tried many times by reaching customer service executive through IVR ( nearly impossible to reach), every time i got the message that its a technical problem and will be resolved within 24 hrs but its 15 days and i am not able to use the services. Further, they are deducting 10 Rs daily for VAS shemaroo which i never subscribed. almost 50 Rs have been deducted. when i contacted reliance they told me they have stopped the services but daily money is being deducted. this is cheating by reliance communications. i have close to Rs 1000/- in my pre paid account and do not intend to use the service becoz of cheating by reliance. however, would request you to help me getting proper services by reliace. Regards, Sandeep Kumar Pathak [protected] Was this information helpful? | |||||
Oct 14, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 24, 2015 Reliance Communications Customer Care's response Dear Sandeep, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Oct 29, 2015 Reliance Communications Customer Care's response Dear Sandeep, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||||
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