[Resolved]  Reliance Communications — Prepaid - recharge amount of rs 510 not reflecting in the account.

Address:Mumbai City, Maharashtra, 400026
Website:ezrecharge.in

I did online payment of rs 510/- on card ending 2195 on 18th january 2017 at ezrecharge.in by clicking on reliance recharge. But unfortunately it has not reflected in my account. I was warned for insufficient balance, though the said amount is debited from my bank account. I request you to refund my amount immediately. For your information, i did not get any help at your reliance gallery at worli. They ignored my complaint.

Sometimes in oct. Also i had recharged my reliance prepaid account by using paytm but that too not credited in my prepaid account. I am not happy with reliance service and hence i am seriously thinking of changing my service provider if my complaint is not taken care of.
Kindly let me know if you need any more information.

Kshama maniar (No. [protected])
Was this information helpful?
No (0)
Yes (0)
Mar 2, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2017
Reliance Communications Customer Care's response
Dear Kshama,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

Sir,
I am regular customer of reliance communication but presently i am posted in leh ladakh and network of reliance services not working in leh so i request for disconnect my reliance post paid no [protected] and stop the bill.
When I'm calling in std call its showing busy on all my std contacts
all local calls are possible but no std std call calls as going on
my no is.[protected]
my sim from Delhi NCR

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information