[Resolved] Reliance Communications — Prepaid recharge package not working | |||||
Reliance prepaid mobile: [protected] 1. Reliance recharge i did on aug 6th 144 500 mb 3g data+ all local/std [protected]@1p sec 28 123.22 2. Reliance recharge i made on aug 22nd 139 unlimited local calls to relaince numbers. Validity 90 days. Local landline calls at base tariff 90 120.86 As per pack 2 which i recharged, reliance to reliance calls must be free for next 90 days. But that is not working. Talked to customer service. Their response is since i recharged 144 pack earlier, and its validity is till sep 3rd. My recharge of 139 pack will not work till that time. So for 10 days though i have taken the package of 139, i need to pay extra money as call will be charged as per package 144 Even 144 3g pack never worked. Asked customer service to deactivate 144 pack as net for them is not working in hyderabad city also. But they don't have that facility also Was this information helpful? | |||||
Sep 24, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 24, 2016 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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