[Resolved] Reliance Communications Pvt Ltd — Reliance Communications is a Big Fraud in the Internet Market Giving Horrible Services to Prepaid Customers. | |||
Reliance Communications is a Big Fraud in the Internet Market- Giving Horrible Services to Prepaid Customers. Hello Sir, My name is Rahul Gupta a reliance netconnect+ customer with datacard number : [protected] Delhi region. Since I had done my last recharge of Rs.797 I am continuously facing problems with my Internet connection . Since it is a 3G connection and i suppose to get 3.1 MBPS speed which is definitely not happening in my case, it's been days I am unable to use my reliance Datacard due to poor or no connectivity most of the time . I have launched complaints regarding the same at reliance customer care, but haven't gotten resolution till date. Details of complaint is as follows : Complaint No.[protected], Complaint No.[protected], Complaint No. 23387176. None of the above complaints got resolved and as a result, I am still unable to use my internet connection. Kindly refund my money because i am facing problem since i did my last recharge of Rs.797 and tried to inform you by launching complaints but didn't get any support. I received a call from the Sales Department of Reliance Communications, one of the employees of Reliance Communications asked me to do more and more recharge instead of solving my internet connectivity and speed related issue. I am still unable to use my prepaid Reliance Netconnect+ connection when i call their customer care number every time they launch new complaint and ask me to call after 4 days. They are simply wasting my time like they wasted my Rs.797. I request you to take strict action against Reliance Communications and ask them to refund my money.. This is the New Complaint Number[protected] they gave it to me now.. This is the proof that Reliance Communications is doing Fraud in the Internet Market. Before doing recharge I called to their customer care number and asked if there is any network related issue in my residential area and they confirmed that there is no network issue in my residential area.. Since i did my recharge i am not able to use that connection.. It repeatedly shows error The connection was terminated by the remote computer before it could be completed.. Please take strict action against reliance communications and ask them to refund my money as soon as possible. I want refund of my money that i paid to Reliance Communications against their Garbage Netconnect+ Internet Connection. They are simply wasting & playing with my time and money. First of all there is no support from their technical team till date. Their Customer care team are wasting my time by launching new complaints against same connectivity and speed related issues. This is the New Complaint Number[protected] they provided me to waste my more time. Either Reliance Communications Do not have Technical Team or They are simply wasting my time. I DEMAND My Refund From Reliance Communications against their Poor, Third Class & Worst Netconnect+ Internet Connection Product. Kindly Refund MY Money And STOP WASTING MY TIME. Please find the attached Screen Shots of my current internet connectivity at netconnect+ Mode, hybrid mode Hoping for the best possible earliest solution to my problem .Some of details you might need to solve my problem.. Name : Rahul Gupta DataCard Number : [protected] Residence Area : Sector 52 Gurgaon, Delhi/NCR Pin Code- 122003 Looking for the Fast Reply and keeping my troubles in mind. Regards, Rahul Gupta Mobile: 991O892737 Was this information helpful? | |||
Oct 20, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 30, 2015 Reliance Communications Customer Care's response Dear Rahul, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support May 31, 2015 Reliance Communications Customer Care's response Dear Customer, We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again. Regards, Reliance Communications | |||
4 Comments | |||
Comments
Hello,
This is the latest Status of my Reliance Netconnect+ Internet Connection. In fact, now the limit of my patience is getting crossed. Check out in the screen shots the latest condition of my prepaid Internet connection and kindly refund my money back into my bank account as soon as possible. You guys are simply wasting my time and doing nothing you can see in the screen shots that the same problem is there with my Internet connection.
Now, stop wasting my time and kindly refund my money back, There are many other brands available in the market that actually knows much better the value of customer's hard earned money and valuable time than you do.
Regards
Rahul Gupta
This is the latest Status of my Reliance Netconnect+ Internet Connection. In fact, now the limit of my patience is getting crossed. Check out in the screen shots the latest condition of my prepaid Internet connection and kindly refund my money back into my bank account as soon as possible. You guys are simply wasting my time and doing nothing you can see in the screen shots that the same problem is there with my Internet connection.
Now, stop wasting my time and kindly refund my money back, There are many other brands available in the market that actually knows much better the value of customer's hard earned money and valuable time than you do.
Regards
Rahul Gupta
Hello, Attached screen shots are the current status of my Reliance Internet connection, How can you and your technical team lie in the open public forum. I also went to your Reliance store and found that there is no problem with the device and the store manager told me that there is a technical problem with my Internet connection. Now lets get straight to the point, You already Wasted my Week, and I do not want to waste my time. Stop Lying & Refund My Money, I am Not Interested in your Internet connection anymore.
Regards,
Rahul Gupta
991O892737
Regards,
Rahul Gupta
991O892737
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
My problem didn't got resolved till date.. And on top of that its been more than 6 days and i didn't got any support from your customer care team neither from technical team.. this is the true example of you being fraud.. Since its a prepaid connection and i am unable to use it i demand my complete refund from reliance communications and strict actions against your customer care team and technical team for wasting my Week with your connection..
regards,
Rahul Gupta