Reliance Communications — Re- Data Net Pack is not working (No resolutions from Customer Care)

Address:

New Delhi, Delhi

From yesterday, i was continuously trying to reach customer care to get resolve my problem. But, i cannot reach them because of this message"all customers are busy on phone". After a long time calling again and again (at least 30-40 times), I get connected with one representative, he said, i activated Voice Data, now you will access it. There is no effect of this solution. Again i tried and posted on social media., then i receive a call, he said add money in your main bal then only you will access, i have done that too. But, still i am not able to access my internet. Can you please give me the reason why it is not working now. This is awful condition, i cannot get connected to the customer care later on. I need my data pack running on my handset.