[Resolved]  Reliance Communications — Received bill after deactivating the netsetter

Address:Ernakulam, Kerala, 682020

Dear sir,

Myself rajasree e r. Iam holding a datacard with no. [protected]. On 4th june i had cancelled my net setter from an authorised service outlet at ernakulam (Devi enterprises, reliance mobile store, ernakulam). During the deactivation process had done the full and final settlement also. After so many days i didnt got any update for the same and i called up the mentioned outlet then they raised a sr[protected] against my complaint and told the issue will be getting resolved in 15 days. After all this procedure again on 26th june i received monthly bill for the netsetter. Request you to take necessary action on the above.
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Sep 22, 2016
Complaint marked as Resolved 
resolved
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Rajasree,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Rajasree,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Regards
Reliance Communications

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