[Resolved] Reliance Communications — Receiving bills even data card connection cancelled | |||
Dear sir, This is to inform you that there was a connection of reliance data card no.[protected] relationship no.[protected]. The bill for the same has been paid for the bill period 25.04.2016 to 24.05.2016 for rs.801/- thereafter i have received a message that connection is getting upgraded to 4g hence accordingly i was informed to purchase a of 4g data card amounting for rs.900/- which was purchased by me. But thereafter there was no connection or activation of the 4g data card. So i had informed to cancel my connection and my request number was [protected]. But i find thereafter you have kept on raising bills for the period 25.05.2016 to 24.06.2016 and 25.06.2016 to 24.07.2016. And you are sending mails and remainders to pay. This 2 period bills will not be paid by me since it was intimated to cancel the connection because the data card 4g purchased the rate of rs.900/- has been a total waste of money as you have not taken back the data card neither you have activated at that time. Please help me for this issue to stop billing Regards, Subir ghosh Mob: [protected] Email: subir. [protected]@growel.com Was this information helpful? | |||
Nov 26, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 20, 2016 Reliance Communications Customer Care's response Dear Subir, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Oct 26, 2016 Reliance Communications Customer Care's response Dear Subir, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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