[Resolved] Reliance Communications — Recharge amount not credited

mohitkr_97

from Gwalior, Madhya Pradesh

Address:

Pathankot, Punjab

My mob no [protected] was recharged with two amounts of Rs 315 and Rs 246 on 30 Jan 15. The said recharge amounts were not credited to my account and my no has been temporarily deactivated wef 31 Jan 15. Innumerable complaints, calls and service requests have yielded no positive result. This has resulted in unnecessary hassles and financial loss to me. The amount of Rs 561 (315+246) has still not been returned to me.

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Sep 24, 2017

Complaint marked as Resolved

The concerned amounts were credited

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mohit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mohit,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications