[Resolved]  Reliance Communications — Recharge done but benefits not given and balance deducted

Address:Mumbai City, Maharashtra

I had recharged with rs. 678 which gives 1 gb data per month for 12 months on 9.42 am on 21st October 2014 on my reliance cdma no [protected]. I started using internet around 11 am and in some time all my balance got deducted. Main balance was Rs. 193.27 which became zero. 6 hours have gone since the recharge is done but still the data balance has not been given in my account. So it is kindly requested that the data balance of 1 gb per month be given for 12 months and also Rs. 193.27 be refunded back to my main account balance at the earliest. Regards, CA Rahul D Ladhani
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Aug 8, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Rahul,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Rahul,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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