Reliance Communications — Recharge failed but money deducted

Address:Ghaziabad, Uttar Pradesh

Hello sir, my name is Ritesh Gupta. On 05 April 2015, I recharged my Internet tariff through Internet banking worth rupees 197. After a second I got a message from reliance that Recharge is Unsuccessful. But my money is deducted from my bank account. Now when I am trying to call reliance support, none of them is replying or some time call get disconnect automatically. Please help me to get my money back.
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Reliance Communications customer support has been notified about the posted complaint.
Apr 07, 2015
Updated by coolrishu
My Reliance GSM mobile no is [protected]
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Dear Ritesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Ritesh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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