[Resolved] Reliance Communications — Recharged amount vanished in a day without any reason

Santhanam sundharam Sundaram

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, Chennai
Website:	Reliance

Ref:[protected] reg ., On 22.10.2015 at 15.20 pm I have recharged my above mobile for Rs.80/- and after all taxes @ 16% Rs.67.18 balance remain in that day.All on a sudden the very next day I was unable to contact one important person on account of the "NIL Balance" The total amount swallowed by the Reliance Telecom within 16 hours .I am utilizing my mobile only for incoming and out going calls and also this is an ordinery phone.I have sent two Email regarding this to the telecom people.Till writing this letter I have not received any information from them from a leding Ambani group.Please do the needful as I am only a retired private sector man of 67 years old. S.Santhanam Sundharam

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Oct 24, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2015

Reliance Communications Customer Care's response Dear Santhanam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 02, 2015

Reliance Communications Customer Care's response Dear Santhanam

As per the confirmation received from our customer service associate, we wish to affirm that there was no wrong deduction found on your account, hence we won't be able to pass any waiver. Thank you!

Regards,
Reliance Communications