[Resolved]  Reliance Communications — Refund issue and waiting for 2.5 months

Address:380015

DEAR Sir/Mam,

Billing Account Number: [protected]
Subscriber ID:[protected]
Last Complaint generate 26 jan-2016

Link: https://www.consumercomplaints.inreliance-communications-refund-issue-c1215438
Just getting Hopefully replied from reliance broadband customer service, I've done many mails on [protected]@relianceada.com, but they have replied only hopefully. After several days of my consumer court complaint, they have not taken my issue with seriousness. I've call conversation with their nodal office, Mumbai (Call Receive Person Name: Chaitali, Sagar and Munira). On 9-Feb-2016, I'm call conversation with Munira from nodal office at mumbai, They have give me just fake promises, They have contact before 5 PM, Still They have not contacted for me.

They've not resolved my issues for refund my money and not give any fix date. I can't understand that What may I do now. I need to legally action from reliance communication.

Please don't give any hopefully replied, If you want to resolve my issue, you can do directly contact with me Or Mail me directly,

I've already tolerate from your services last 2 months.
Terminate date: 13-Nov-2015

Already complete your time period for refund money as per your policy (45/60 days after termination connection).
I don't need to more write here cause you're nothing to change for your customer. You're think that what can do customer opposite to your service. Don't forget it any thing happened in the world.

If you resolve my issue, do contact with me directly, I gave my all details to all your nodal call receiver person (Munira, Sagar...etc..)
Best Regards
Dhaval Varsada
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Aug 7, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Dhaval,

Inconvenience caused is deeply regretted. We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
I've already provided my all details ( E-mail and Phone number to your nodal Officer/Customer care [ name of the person: Munira, Sagar, Chaitali, Namrata...etc]). Now, What's you want. Then after you didn't contact me directly or any valid email refund fix date. Why are doing fake promises If you can't refund my money, I'll not wait and do something legally from your customer services/Nodal Office mumbai.
Dear Dhaval,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications

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