[Resolved]  Reliance Communications — Refund my balance

Address:Jaipur, Rajasthan, 303702
Website:indian consumer compalint

Dear sir,
I'm use a reliance mobile no. The 19sep2016 i call to customer care than i concern to vijay at 5:27 pm and collect to information to against my account. Vijay say you are no active any service and due to any balance. After than i recharge rc-40 that i received to tt40 std 30/min and 1 gb data but this rc only active my call rate my balance redeem in same day 40 rupes and active automatic any service in dil-dosti activate in 08:08pm 18sep16 (Why i'm active this service) and i don't received my 1 gb data i want to refund my balance and 1 gb data pack.
20sep16 i'm take to emergency loan but this loan is loss same date why?
I'm want to refund my balance. And am many time call to call center but there no action to my call. Second time call are black list.
I'm rember you i also complaint to ashok consumer portel. Please take fast action to againt my compalint
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May 13, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2016
Reliance Communications Customer Care's response
Dear Ravi,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
Oct 04, 2016
Updated by ravi01233
Why I follow this link.. first all of i think you per fee to concern with me
Complaint comments 

Comments

If you've been cheated by RCom please sign the online petition
https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade

My experience below

Rcom 4G Fraud Billing Continues
Rcom Appellate Authority did not respond to multiple follow-ups.

However, RCom Fraud Bill Generation Team did generate another fake bill.

My latest email to Rcom Appellate,

Dear Appellate Authority,

Is this a joke?

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