[Resolved] Reliance Communications — Refund not done
V
vidyashreep
from Pune, Maharashtra
Address:
Pune, Maharashtra
My mobile prepaid balance cut by 147 Rs on date 6th July 2015. Called customer care(198) for the reason but unable to provide information saying issue with system and not even listening.
when ask to file a compliant they transferred the call to senior and then disconnected. I have tried calling several time and facing same issue.
I want this money to be refund as it is cut without any reason.
Mb No:[protected]
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Oct 26, 2016
Complaint marked as Resolved
Reliance Communications customer support has been notified about the posted complaint.
Jul 11, 2015
Updated by vidyashreep My mobile prepaid balance cut by 147 Rs on date 6th July 2015. Called customer care(198) for the reason but unable to provide information saying issue with system and not even listening. when ask to file a compliant they transferred the call to senior and then disconnected. I have tried calling several time and facing same issue. I want this money to be refund as it is cut without any reason.
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!
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