[Resolved] Reliance Communications — Refund not done

vidyashreep

from Pune, Maharashtra

Address:

Pune, Maharashtra

My prepaid balance drop by almost 130 Rs on 25th aug and Bal dopped to zero. I called customer care 198 but not able to reach. When call on next d Next day:said system issue and not provided information. Not even taking complaint. I recharched 70rs again and bal dropped by 43 rs. Please look into this. This the 3rd time balance cut down. Very disappointed. Mobile no [protected] Total amt to be refunded 173 rs

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Oct 26, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2015

Reliance Communications Customer Care's response Dear Vidyashree,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Sep 14, 2015

Reliance Communications Customer Care's response Dear Vidyashree,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications