Reliance Communications — Refund of wrongly cut balance

Rishabh Chamaria

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

On 31st March I activated a net plan on my reliance prepaid mobile no - [protected]. After a couple of moments my balance of Rs.350 was wrongly deducted though there was balance in my net pack. When I spoke to customer care they first registered a complaint and said that it will be refunded within 24 hours. Today on 4/4/2015, when I contacted customer care they siad that the complaint has been closed as there is no wrong deduction of balance. Complaint Number[protected]

+2 photos

Was this information helpful?

No (0)

Yes (0)

Reliance Communications customer support has been notified about the posted complaint.

Related Reliance Communications reviews

View all 22891 Reliance Communications Reviews

Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Rishabh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Rishabh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications