[Resolved] Reliance Communications — Reg reliance 4g data card [protected]

Marapan Thangavel

from Bhubaneshwar, Odisha

Address:

641652

Dear Sir,
Received your bill of Aug18 to sep17 2016 -Amount of Rs 575.52+Rs 100 late fee.Please clarify regarding the late fee of Rs 100.You have cleared my last month bill(July 18-Aug 17 2016) issues on sep 13th only.I paid the bill amount of Rs 689 on16th of Sep.But again your putting fine of Rs100 Aug18 to sep17 2016 month bill as a late fee.You have taken a 25 days to clarify my complaint and charging me for late fee.
Seocnd thing my data card services not working from august 21 to Sep 17.It is again started from Sep 18th cycle only.How i can pay for non working 27 days monthly rental?Every month this issues continuing.Your cusotmer care[protected] not giving any solutions for the same.
Please resolve my complaints before due date and offer me a better plan too continue your datacard.
Thanks and Regards,
M.Thangavel.

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Oct 30, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Reliance Communications Customer Care's response Dear Marapan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Sep 28, 2016

Reliance Communications Customer Care's response Dear Marapan,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications