Reliance Communications — Regarding a CDMA set purchased

Address: New Delhi, Delhi, 110092

Hi Sir, Good Afternoon, I, Prashant K Ambashtha, purchased a Haier CDMA mobile set from Reliance web world franchise, Shop # 27, DDA market, behind Narwana apts, DDA market, Patparganj, Delhi-110092, TIN # [protected]. I baught it on 1st Jan'2016 at around 8.00 O'clock. I came back home and started trying it's function and devices. For this I inserted the CDMA sim card and found that speaker of the phone was not good. It was captureing noice from the other side and giving an echo sound to my ears. I got dissatisfied with the handset so today on 2nd jan'2016, I went back and tried to exchange with another phone. But they denied stating that as I have inserted the SIM, the phone's warrranty period got started. If they can not exchange or refund, why are they selling rubbish phones at web stores. They are cheating customers and not giving correct information and support. I want a solution and value for my money. Thanks Prashant K Ambashtha [protected]
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Reliance Communications customer support has been notified about the posted complaint.
 
2 Comments

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Dear Prashant,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Prashant,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications

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