[Resolved]  Reliance Communications — Regarding balance deduction

Address:Patna, Bihar, 800023

Myself kumud ranjan no [protected], had got msg dated 21/03/2017 that Intel games has been activated and 21 rs had been deducted, from my side no any request had been placed, this is the third time, i am facing the same issue, kindly check it out and refund my balance, otherwise i have to put this matter on the consumer court platform, my alternate no is [protected].
thank you
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May 11, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2017
Reliance Communications Customer Care's response
Dear Kumud,

We are glad to inform you that the necessary waiver has been restored to your account. Thank you!

Regards,
Reliance Communications
Mar 23, 2017
Updated by kumud ranjan 007
Myself sanjay rai no [protected] in which 58 rs balance had been deducted, although i had complained reliance but they are asking they have no any data regarding this, either relaince have to refund that amount, otherwise i have to acclerate this matter to the higher authority.
my contact no is [protected], kindly convey me only on this no.
thank you
Verified Support
Mar 24, 2017
Reliance Communications Customer Care's response
Dear Sanjay,

We are glad to inform you that the necessary waiver has been restored back to your account and we have also deactivated the VAS pack on you number. Thank you for using our services.

Regards
Reliance Communications
Mar 24, 2017
Updated by kumud ranjan 007
thanks for refunding the balance back, kindly deactivate the all promotional calls and msgs
thank you
Complaint comments 

Comments

I already cleared total bill including what they are reminding Rs 585/- iam paid rs 600 instead of Rs585 pse check and donot remind infuture correspondence
I did 501 recharge but 4 days on words calls not connecting from my mobile no i have voda phone no in same phone it working good, but your stupid waste network is not working, how days you need to rectify the problem, my money return to me and provide port no for me my no[protected].

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