[Resolved] Reliance Communications — Regarding Broadband Connection Not Working | |||
I am from chennai, We had connected our broadband through reliance, Since almost from May 24 up to till date June 3 2014, I had given the complaint on 26there is no connection problem resolved. After sending the complaint i received a mail as of Dear Customer, This is with reference to your e-mail dated May 26, 2014 for your Reliance Broadband Subscriber ID [protected], regarding connectivity issue and service cancellation. We regret the inconvenience. We have registered your complaint vide Service Request ID[protected] and it will be resolved within 24 hours; post which a confirmation e-mail will be sent to you from our end. Be assured that we will do our best to resolve your concern. Thank you for choosing Reliance. Regards, Santosh KambleOfficer-Customer Care Reliance Communications Limited. For additional product and service related information, you may contact us via any of the following means: Phone:[protected] from any phone (Toll free) or[protected] from any phone. Email: [protected]@relianceada.com Website: www.rcom.co.in But Still date the connection problem is not cleared. Please clear the problem at the earliest. Latest complaint no. is [protected]. I had to pay the bill for unused days, what is the purpose of net connection Regards Sainagaraj .K Was this information helpful? | |||
Complaint marked as Resolved
Thank You reliance customer care and technical care for broadband connection.
May be this will not happen next time, i hope so.
Thanks to consumer complaints Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications