[Resolved]  Reliance Communications — Regarding deduction of my complete balance by reliance and providing wrong information through customer care .

Address:Patna, Bihar

Hello, My issue is this why customer care associate had confirmed at the rearchging time that it free calling will work till 13th of august 2015, and afterwards reliance deducted my complete rs 136 balance on 13th of aug, why it given the wrong information, i have the voice recording of that conversation that i will put in the consumer court. Reliance is doing twice time with my account, just let i am taking this matter to the court and i will put all proof in front of him. Thank you
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Oct 27, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2015
Reliance Communications Customer Care's response
Dear Kumud,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
Complaint comments 

Comments

hello,
i doesnt understand what y link had send to me, my only concern that my rs136 had deducted by completely misguided by your customer care associate, if you do regarding that its ok, otherwise i will move forward to the honauble court
thank you.

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