Myself kumud ranjan mobile no [protected] had already recharged my account rs 149 free calling pack on 16 th of july 2015, at that time i confirm my validity through customer care, he confirmed me that it will work till 13 th of august 2015, i am again queried him that on whatever date i am recharging is included with that period, they confirmed me that not excluding that recharged date.it have the voice recording of that matter in my mobile, i will send that voice recording to you so that i was dam sure that it will work till 13 of august 2015. but today i was normally called my reliance nos, afterwards my call was disconnected, and afterwards after calling, they remined for recharging that my complete Rs 136 balance was deducted. Recently this balance is already setteled by the reliance by wrong recharge coupan, but finally they deducted my complete balance. i am completely shocked by such type of activity by the reliance company, becuase me and including my family members all are using reliance, but after doing such type of activity i doesnt recommend any more for reliance my query is this why reliance giving wrong information to customer and afterwards they deducting the complete balance . because i am again cheated by the reliance, i just have to want my balance Rs 136 returned back . whatever y take action in this matter kindly inform me on my no [protected]. afterwards i have to move this matter to the higher authority, if i didnt get the correct solution. kindly inform me as early as possible on my no [protected]. thank you Was this information helpful? |
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