[Resolved]  Reliance Communications — Regarding reliance gsm balance deduction for mobile no [protected]

Address:

Hooghly, West Bengal, 712413

Dear sir,

For your kind information i am really very sorry to inform you that though i am a reliance gsm (With mobile no - [protected]) customer since 2006. It is very painful when reliance deduct balances illegally.

Sir, on 21st october 2016, i got an offer through message from reliance that to get rs 125 against recharging rs. 110.
Then i recharged that amount at 8:17 a. M. On that day.
But the benefit did not credited within 4 hours (It was credited only rs. 92.65)
Then i complained to your side through calling 198 and also get an complain no[protected] on that day at 6:01 p. M.

My pleasure to inform you that. It was resolved at 11:36 p. M. On that day and i received the appropriate balance.

Now the problem is, today at night after 0:01 a. M. Once again rs. 32.35 deducted.

It is really harassing to me as i am not pleased with the answer of customer care officers.
Please arrange a fruitful result giving back to my account otherwise i have to think it is really mistake of mine as being a costumer since 2006 and have take further initiatives.

Thanking you.