[Resolved] Reliance Communications — Regarding wrong recharge coupon information through customer care and website

kumud ranjan 007

from patna, Bihar

Address:	Mumbai City, Maharashtra, 800023
Website:	rcom.co.in

I only get rs 3.30, but my concern was for the rs 6.68, which i had already mentioned in first complain that, just short out the correct issue.and after wards they deducted my rs 1.96 against the loan amount, that i had never taken and not even credited, kindly just rectify the correct issue. my contact no is [protected].
thank you

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Oct 26, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2015

Reliance Communications Customer Care's response Dear Kumud,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 17, 2015

Reliance Communications Customer Care's response Dear Kumud,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications