[Resolved]  Reliance Communications — Reliance 3 device is not working

Address:Amravati, Maharashtra

I have purchased and activated Reliance 3 yesterday -06/1, since purchase it is not working. Showing full range but speed send/receive speed -0-0 and I am bit frustrated with this as I have received faulty device. I have submitted complaint[protected] for the same but as of now nothing has happened. Because of this Issue I am losing my lot of important work. If reliance really take care the customer and need business, can somebody check this Issue on critical priority otherwise I will throw this card in garbage and purchase another.
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Nov 5, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2015
Reliance Communications Customer Care's response
Dear Sachin,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jun 17, 2015
Reliance Communications Customer Care's response
Dear Sachin,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

[protected]
I believe Reliance is making fool to the peoples, they onlysale the garbage products and not care about the after sales service.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
If you purchase the reliance Internet then I am sure youwould have done biggest mistake which cannot recovered.
Now it’s 3 days I have purchase reliance Internet dongle and theday I have purchased I have put written complaints but the Reliance doesn’t shownmortality to resolve this Issue. I have been told Issue will be resolved in 3days but that is just a process to pass time. They don’t take care or giveimportance to any other’s work.
I have taken several follow ups but no use; their pathetic customerservice doesn’t know how to tackle Issues. And they don’t have proper mechanism to resolve the issue as they don’twant to provide any service.
I would suggest if anybody is planning to purchase theinternet then even don’t look for reliance as option as it brings pain andfrustration.
After reading this feedback also I am not sure whether relianceguys will show any humanity to resolve this Issue. If not I will give this newsto local new paper.
Dear Reliance Communications, I have not had any conversation with any of Reliance Communications associate and nobody has resolved Issued as of now. Please take correct information.&lt;?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /&gt;
I think Reliance Communications doesn’t want to resolve the Issue, they just want to pass the time so that frustrated customer stop following with Reliance Communications as there is no use.In future I will make
sure that I will not purchase any of Reliance Communications product
also I will suggest others not to purchase as Reliance Communications is making
fool to peoples.

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