[Resolved]  Reliance Communications — Reliance 3g data card billing

Address:

Hyderabad, Andhra Pradesh, 500072

I stopped using my reliance 3g (Cdma) datacard once the company announced that they are not going to support 3g any more. And i didn't get migrated to 4g. But, when customer care representative called me, they said that i can have my current plan (2gb for 299/-) in 4g also, if i get migrated by purchasing 4g datacard. But i didn't buy it. And i didn't show any interest to get migrated. Now, my recent bill shows that my datacard number ([protected]) got migrated (Automatically, without even informing me) to 4g and the plan is 5gb at 900/-. I raised a request by calling rcom customer card on 8th aug 2016 requesting bill waiver. And also requested to file a complaint for migrating without informing me. When i called customer card on 19th aug 2016 (Bill due date), they said that no such complaint but the bill waiver request is still pending. And he also said that waiver is pending from back-end team and will be completing in 24 hours. But nothing happened.