Reliance Communications — Reliance 4g connection bill plan

Address:Pune, Maharashtra, 411007

I was using reliance connect corporate plan which was costing around 510 every month. After upgrade to 4g, the plan has been changed to default 5gb for 900 rs.
Upon calling to customer care, it was been said that the plan has been changed for all the customer's and it will be applicable to me as well.
However before upgrade i was been told that the current plan will continue and there will not be any change to it. Where as the 4g plans shared by reliance are very expensive and its not at all competitive in the market.
The customer care executive was reluctant to take the complaint or give the line to senior executive to sort out the issue.
The plan has been change in mid of the billing cycle, currently clue less how the 4g and broadband charges will be applied. As the data was used in the earlier connection as well and currently not able to check the usage done of earlier connection.
There was no clarity given by the help desk executive. (Animesh mukherjee).
Need resolution on priority. If there is no resolution need the money back of reliance wi pod and want to cancel the connection.
This has become one sided contract and its against consumer interest.
Jignesh
[protected]
Was this information helpful?
No (0)
Yes (0)
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

No response from Reliance Communication on the complaint or concern raised. Its one sided contract/plan just put on to the customer.
Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information