Reliance Communications — Reliance 4g connection bill plan | |||
I was using reliance connect corporate plan which was costing around 510 every month. After upgrade to 4g, the plan has been changed to default 5gb for 900 rs. Upon calling to customer care, it was been said that the plan has been changed for all the customer's and it will be applicable to me as well. However before upgrade i was been told that the current plan will continue and there will not be any change to it. Where as the 4g plans shared by reliance are very expensive and its not at all competitive in the market. The customer care executive was reluctant to take the complaint or give the line to senior executive to sort out the issue. The plan has been change in mid of the billing cycle, currently clue less how the 4g and broadband charges will be applied. As the data was used in the earlier connection as well and currently not able to check the usage done of earlier connection. There was no clarity given by the help desk executive. (Animesh mukherjee). Need resolution on priority. If there is no resolution need the money back of reliance wi pod and want to cancel the connection. This has become one sided contract and its against consumer interest. Jignesh [protected] Was this information helpful? | |||
Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
No response from Reliance Communication on the complaint or concern raised. Its one sided contract/plan just put on to the customer.
Reply
Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
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