Reliance Communications — Reliance 4g dongle plan

Address:

Pune, Maharashtra, 412307

Hi this is madhukar kavade - my dongle no is [protected]. i am using reliance since long with the 999 unlimited plan. while upgrading to 4 g they said the old plan will continue. i still paid for may month despite no service was provided by the reliance. 4g started in july and in 10 days it stopped working. when i called the customer care he said the plan has changed. reliance is providing 5gb for 1150 rs. i was shocked to know this. without intimating us they changed the plan. i, like many other customers have been cheated by reliance. they lied while persuading us to upgrade to 4g. once upgraded they cheated..
I am not going to pay the so called outstanding amount. please look into the matter.
Madhukar kavade