[Resolved] Reliance Communications — Reliance 4g internet services - sim distributed but service unavailable

Abhi2K

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700019

Please note I had a 2G Reliance Net Connect Connection. Which stopped working a few days back & I had to purchase a 4G Dongel from Reliance. I was also given a new 4G enabled SIM Card. My Datacard no. is - [protected].
But the services of 4G has not started yet in Kolkata & I am not able to surf internet or work if required from my house.
I am facing tremendous problem regarding this.
No one knows when 4G services will start in Kolkata, not even the customer care executives & I am paying my Reliance data card bills as well.
Kindly look into my problem & help asap.

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Oct 15, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2016

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Comments

Abhi2K

from Kolkata, West Bengal

My alternate communication no. is - [protected].

Thanks & Regards,
Abhishu Mukherjee.

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Abhishu,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications