[Resolved]  Reliance Communications — Reliance 4g - really cheating. Stay away!

Address:	600059
Website:	www.rcom.co.in/Rcom/personal/4G

Hi

Finally i got a response from customer care.
Last month reliance cdma services got upgraded to reliance 4g.
I was asked to pay the whole bill amount where the network was not available at all and there was no waiver for the same. This month after upgrading they gave surety as the current plan will be changed to 4g as it is in cdma services. I was using 40 gb monthly plan which costs rs.999/- plus tax. But since its 4g anything little bit less would be fine. They asked us to get 4g wifi hotspots at special discount of rs.700/-. I got some signal issue with dongle 2 days back. Since i checked with the customer care they said your plan is changed and you will be given only 3gb. Your 3gb quota has been fully utilized and if you need we will change the plan so that you can enjoy your internet pack. They change the plan as 3gb as monthly plan for 700 for the current data card. While checking the other plans the available plans are 2 gb -500, 3 gb -700, 5gb - 1100, 7gb - 1450, 10gb - 1850. Where were these plans before launch and why all of sudden they are changing these plans. Whereas for this plans why should we getting a new dongle and we can use this as in our current mobile networks where it will cost little much lesser even. They are cheating and playing with people's money. These people are very clever and didn't reveal these offers earlier. Meanwhile in between reliance 4g launch they made a buzz of jio services and pulling in customers. Please stay away from reliance at any cost.

I then got vexed with the customer care and asked for termination of the data card. They said now 4g services are coming as new so please continue for next 2 months and you will definitely see a better offer.