[Resolved] Reliance Communications — Reliance 4g upgrade and fake bill | |||
I am using the reliance cdma for past 1 year.. When i got the request to upgrade to 4g i was notified that the same plan will be continued.. My previous plan was of rs 1149 for 24 gb unlimited (Postpaid). But i got a bill of rs 1812 in august after which my service was blocked but sill today, i got another bill for september of rs1365 without using any data, this is really unfair.. I need an immediate solution on this.. My data card no - [protected] Was this information helpful? | |||
Oct 29, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 28, 2016 Reliance Communications Customer Care's response Dear Gaurav, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Request you to Please share and sign this petition #CheaterRCOM
Change.org - https://goo.gl/n6jmFB
https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade
Rcom 4G Fraud Billing Continues
Rcom Appellate Authority did not respond to multiple follow-ups.
However, RCom Fraud Bill Generation Team did generate another fake bill.
My latest email to Rcom Appellate,
Dear Appellate Authority,
Is this a joke?
Aug-Sep bill was for
15784 MB data for Rs. 7366.64
I had paid prior to billing Rs.3222
Reliance sales guy promises to sell Rs. 899 Wipod and continue service
1. 40 GB 999 plan was changed to 5GB post 5 GB 0.05Paise/10 KB
2. No refund for the Rs. 899 towards 4G Wipod refund was adjusted
3. 10 GB 1 month free data was not adjusted
Now an adjusted bill is sent asking for Rs.1831, what did you adjust?
Reliance owes me on all 3 counts. My bill ing would not have crossed Rs.999 and Rs. 300 Wipod cost credit should have been adjusted...
My bill should have been Rs.699, I've already paid Rs.3222.
Reliance needs to refund Rs. 2522