Reliance Communications — Reliance 4g wifi is not getting connected.

Address:Mumbai City, Maharashtra, 400709
Website:www.rcom.co.in

Reliance communications has asked me (repeatedly) to convert to 4g services. on conversion, the cc representative asked me to do the first recharge with minimum amount as a check to ensure that the internet is getting connected. i recharged with rs. 97 (1gb with 2 days validity). now the internet is not getting connected. the signal strength i get is zero (completely red - weak signal) & i don't get any error code as well. i contacted the cc representatives in this regard. now they are saying that my 4g migration is not yet done & it is under process. i asked for a refund they said "sorry for the inconvenience". i asked them to forward the call to their senior (so that i can settle the matter) but i was kept on hold for 20 minutes. i disconnected the call & tried to call them again. this time they are not at all connecting to the cc representatives.

I want service or refund.
Reliance no.: [protected]
Contact no.: +91-[protected]/[protected]
Was this information helpful?
No (0)
Yes (0)
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have recharged 298 rupees 3G net pack but speed of net like 2G net
I want you take care your customer

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information