Reliance Communications — Reliance again deducted rs 150 from my prepaid mobile without any information. Is there any system which could stop reliance from stealing money???

Address:	600088
Website:	www.rcom.co.in

Reliance again stolen rs 150 from my mobile (mobile number :[protected] balance without any information to me. reliance had stolen rs 180 + rs 23 i. e. total rs 203 on 10-11th jun'16. they refunded rs 180 after placing a complaint here on https://www.consumercomplaints.in but again they had dedcuted rs 23 within 24 hours. i thought of to forget about rs 23 dedcution, as no one wishes to kill his / her 3-4 hours to talk to reliance customer care, placing complaint etc. but today again reliance stolen rs 150. they are stealing every month.

It's shame on reliance, making money by stealing customer's hard earned money.

I really don't understand, what to be done against this unethical policy of reliance. reliance deducts money as an average rs 180 every month.
I don't have any other option left rather than applying to porting my mobile number to some other service provider.

It's really extremely frustrating when you on a call and very confident about your good balance. and finally calls gets disconnected and when you check your balance, that's only time you come to know that your all balance has been stolen by reliance as their usual practice of every month.

And when you call reliance customer care, they keep disconnecting your calls. it really doesn't matter, how many times you call to reliance customer care. they tell you directly that they've taken your money and there is no provision to process the refund. there is no procedure to even make a note of your complaint and get a confirmation about it from reliance. releince is really being wild enough every day.

Please process the refund rs 150 + rs 23 asap and also place a request to stop stealing my money by unwanted, unexpected, unethical charges (which reliance does every month, you may check the history of mobile number :[protected].

If i won't receive refund of rs 150 + rs 23 within 72 hours from now, i'll be also writing this issue to prime minister (http://pgportal.gov.in/pmocitizen/grievancepmo. aspx), tccms (http://www.tccms.gov.in/), trai (http://www.trai.gov.in/), ravi shankar prasad | minister for communications & information (http://www.ravishankarprasad.in/en/contact-us), raise a petition on https://www.change.org/ against reliance and also update it on various social websites. let the people also know, what reliance is doing with its customers and other people also let get connected who are victim of this unethical activity of reliance.

Reliance is a worst service provider ever and ever. it's not about how small amount rs 180, rs 23, rs 150, reliance steals, it's about any company can't steal customer's hard earned money. most surprisingly, you won't receive any money deduction message or pop up. we receive the messages after every call & messages, but whenever reliance steals our money this way, we don't receive any messages or pop up or flash messages. we just come to know, when we gets disconnected from any call because of low balance. even though, we are confident to have more than sufficient balance.

I would also request people to raise your voices, who are also facing this kind issue.

Thanks for stealing my money every month.


Reliance again stolen rs 150 from my mobile (mobile number :[protected] balance without any information to me. reliance had stolen rs 180 + rs 23 i. e. total rs 203 on 10-11th jun'16. they refunded rs 180 after placing a complaint here on https://www.consumercomplaints.in but again they had dedcuted rs 23 within 24 hours. i thought of to forget about rs 23 dedcution, as no one wishes to kill his / her 3-4 hours to talk to reliance customer care, placing complaint etc. but today again reliance stolen rs 150. they are stealing every month.

It's shame on reliance, making money by stealing customer's hard earned money.

I really don't understand, what to be done against this unethical policy of reliance. reliance deducts money as an average rs 180 every month.
I don't have any other option left rather than applying to porting my mobile number to some other service provider.

It's really extremely frustrating when you on a call and very confident about your good balance. and finally calls gets disconnected and when you check your balance, that's only time you come to know that your all balance has been stolen by reliance as their usual practice of every month.

And when you call reliance customer care, they keep disconnecting your calls. it really doesn't matter, how many times you call to reliance customer care. they tell you directly that they've taken your money and there is no provision to process the refund. there is no procedure to even make a note of your complaint and get a confirmation about it from reliance. reliance is really being wild enough every day. i also requested reliance customer care to give me written confirmation (by sending a message) that reliance will not deduct any such amount in future with the name of call tune, value added services, net pack etc. reliance customer executive informed me that they cannot send any such message also cannot give any such confirmation. i even have the call recording of the overall conversation with reliance customer care (i was able to collect a pieces of information while calling them 7-8 times, as they were continuously disconnecting the calls. and the same thing happened on 10-11th jun'16 as well. i kept them calling and they kept disconnecting the call).

Please process the refund rs 150 + rs 23 asap and also place a request to stop stealing my money by unwanted, unexpected, unethical charges (which reliance does every month, you may check the history of mobile number :[protected].

If i won't receive refund of rs 150 + rs 23 within 72 hours from now, i'll be also writing this issue to prime minister (http://pgportal.gov.in/pmocitizen/grievancepmo. aspx), tccms (http://www.tccms.gov.in/), trai (http://www.trai.gov.in/), ravi shankar prasad | minister for communications & information (http://www.ravishankarprasad.in/en/contact-us), raise a petition on https://www.change.org/ against reliance and also update it on various social websites. let the people also know, what reliance is doing with its customers and other people also let get connected who are victim of this unethical activity of reliance.

Reliance is a worst service provider ever and ever. it's not about how small amount rs 180, rs 23, rs 150, reliance steals, it's about any company can't steal customer's hard earned money. most surprisingly, you won't receive any money deduction message or pop up. we receive the messages after every call & messages, but whenever reliance steals our money this way, we don't receive any messages or pop up or flash messages. we just come to know, when we gets disconnected from any call because of low balance. even though, we are confident to have more than sufficient balance.

I would also request people to raise your voices, who are also facing this kind issue.

Thanks for stealing my money every month.