[Resolved] Reliance Communications — Reliance Broadband not working for fourth month in continuation | |||
My user ID of[protected] on the name of Mr. Alok Mehrotra (Reliance Broadband Ahmedabad Gujarat 380051) is not working fourth time in past four month. Time and again i am forced to complaint to customer care which is having worst management in all the companies. They close the complaint without confirming the concern been solved or not. Below are the customer complaint numbers provided to me (although few complaint numbers have been missed previously) Complaint launched since 09/10/2016. Technician was to be sent but no one ever comes to solve the complaint neither anyone calls for the concern. [protected]/10/2016 (Closed without confirming with customer and problem didnt solve) [protected]/10/2016 (one more complaint number generated which is still open) Senior officials sitting at ADAG Mr. Jaimesh Bhatt never picks up the call to respond and i am left with no option than to complaint on consumer forum. If the concern keeps on falling like this I will further need to put the complaint to TRAI and mandate actions. Please call me back on [protected] on immediate basis. regards, Alok Was this information helpful? | |||
Oct 24, 2016 Complaint marked as Resolved Ok with the steps been initiated. Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 14, 2016 Reliance Communications Customer Care's response Dear Alok, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Oct 14, 2016 Reliance Communications Customer Care's response Dear Alok, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
Add a Comment | |||
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment