[Resolved] Reliance Communications — Reliance Broadband - Reliance Pro3 Data Card -Low Speed - 0.3 Mbps | |||
Reliance Pro3 Speed - 0.3 Mbps Reliance Pro3 (Nagpur) MDN: [protected] Plan: Postpaid 999 I got cheated by reliance with their false promise of high speed minimum 3 Mbps(Official is 4 Mbps) (future - 14.7Mbps) internet with Pro3 Data card. We paid Rs.1600 for the dongle, 10 days back. Speed is less than 0.3Mbps. Signal shows 4bars with pro3. I have raised multiple complaints, but there is no improvement. The salesman demonstrated better speed with sample dongle, but the one which was provided doesn't work at all. Pro3 is wasting my time and money. I strongly recommend not to opt for this Pathetic service by reliance. Please advise me on how to cancel this account properly to avoid monthly bill generation and get back atleast a large part of the dongle cost. Was this information helpful? | |||
May 28, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 26, 2015 Reliance Communications Customer Care's response Dear Manish, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jun 30, 2015 Reliance Communications Customer Care's response Dear Manish, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
 6 Comments | |||
Comments
@Reliance the complaint has not been resolved!!! We didn't get a bill for the dongle earlier!!
The resolution was that they gave a bill and told us that the issue is not the sales guys' problem.
"Company mein aisa hi hota hai." were the exact words of the people.
We do have a recorded telephonic conversation as well.
The speed is still pathetic. Not even 0.6 MBPS!!!
The resolution was that they gave a bill and told us that the issue is not the sales guys' problem.
"Company mein aisa hi hota hai." were the exact words of the people.
We do have a recorded telephonic conversation as well.
The speed is still pathetic. Not even 0.6 MBPS!!!
@Reliance the complaint has not been resolved!!! We didn't get a bill for the dongle earlier!!
The resolution was that they gave a bill and told us that the issue is not the sales guys' problem.
"Company mein aisa hi hota hai." were the exact words of the people.
We do have a recorded telephonic conversation as well.
The speed is still pathetic. Not even 0.6 MBPS!!!
The resolution was that they gave a bill and told us that the issue is not the sales guys' problem.
"Company mein aisa hi hota hai." were the exact words of the people.
We do have a recorded telephonic conversation as well.
The speed is still pathetic. Not even 0.6 MBPS!!!
The service is not yet resolved.
The resolution was that they gave a bill and told us that the issue is not the sales guys' problem.
"Company mein aisa hi hota hai." were the exact words of the people.
We do have a recorded telephonic conversation as well.
The speed is still pathetic. Not even 0.4 MBPS!!!
"Company mein aisa hi hota hai." were the exact words of the people.
We do have a recorded telephonic conversation as well.
The speed is still pathetic. Not even 0.4 MBPS!!!
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