Reliance Communications — Reliance CDMA Network Issues | |||
I am a customer of reliance using CDMA Prepaid service, Delhi. From past 2 months I am facing a lot of issues in cdma network. I have 2 CDMA Prepaid numbers, and I am facing same problem in both. Neither I'm able to make calls, nor I'm able to receive them. There's problem in both incoming and outgoing. When other person dials me, it says "no. not reachable". When I try to make calls, call cant be placed, and it eventually hangs up. If by chance a call is placed or received, there's a lot of voice disturbances. Both sides can't hear the voice properly. I'm really frustrated by this connectivity issue. I'm facing this issue everywhere, especially at my home location. Already purchased new device and new sim in this regards, but no help. I've been trying to connect with customer care through calls, but they couldn't help. Most of the time they are facing some technical issues or they just tell me that this won't happen again. Haven't had a single sign of resolution of my problem even once in past 2 months. I'm terribly frustrated and it seems like I'm carrying a brick in my pocket, instead of a phone. Please look into this matter as soon as possible, and resolve my problem, or place a network booster at my location. Else i'll have to port my numbers to some other operator, and will ask everybody to stop using reliance immediately. My numbers are : [protected], [protected] Was this information helpful? | |||
Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Nipun,
We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location and is expected to be resolved soon. We appreciate your patience. Thank you!
Regards,
Reliance Communications
We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location and is expected to be resolved soon. We appreciate your patience. Thank you!
Regards,
Reliance Communications
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications