[Resolved] Reliance Communications — Reliance cheating 4g plans | |||||
I have been cheated by Reliance services . For changing my regular unlimited plan without intimating me hence service gets stopped due to high unbilled usage... My name is ARUN, from Karnataka, owning the reliance data connection no [protected] since 8 months. My plan was 40GB plan. And last month call came from reliance customer care and they told they are upgrading to 4G and my current dongle will not support 4G I need to pay and purchase 4G dongle for special price and will be continue the same plan actually I subscribed. I purchased the dongle for 800 Rs. And after the upgrade 10 days its worked normal and all sudden it was not detecting any signal. And once I contacted customer care they informed my plan is only allow me to access 5GB data. And I have used more than data and my current out standing is more than 6900/- Rs. And after that I stopped using the dongle. Once I asked to cancell the connection they told to pay all pending bills, Till Last month I paid 1300/- including all charges. But current month I used only 10 days and my outstanding is showing 6900/- and once the bill generate only I will come to know the exact amount. Now I am not able to cancel my connection also for that also I need pay 6900/- Rs extra. Now I want to stop the reliance further billing and cancel the connection. Was this information helpful? | |||||
May 29, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 09, 2016 Reliance Communications Customer Care's response Dear Arun, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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