[Resolved] Reliance Communications — Reliance Communications - Amount charged for VAS Pack - Please resolve

pavanbantu

Address:

Pune, Maharashtra

Reliance, I have submitted a compliant on 05/08 with the same subject, and it was not resolved fully. The amount was credited in my account but you have not 'deactivated the VAS Pack' from my account due to this reason once again below mentioned amount has been deducted from my account. On 07/08 Amount Charged for VAS Hungama Voice Ckt is RS:10/ on 06/08 I do receive a message of 'SR No.[protected] has been processed' but as it seems like VAS Pack was not deactivate, kindly deactivate the VAS pack to avoid unauthorized deductions from my account. Looking forward to see your positive response and please fix this issue at once. Thank you, Pavan [protected]

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Oct 24, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2015

Reliance Communications Customer Care's response Dear Pavan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications