[Resolved]  Reliance Communications — Reliance communications broadband connection not working[protected]

Address:411015
Website:reliancebroadband.co.in

Hi team,

My broadband connection is not working from friday evening and i had raised ticket for the same with customer care. Ticket has been closed by giving resolution that junction box is not operative as light is not available.

This is unexpected answer and over and above, ticket has been closed. What m i supposed to do now. M i supposed to go and change the junction box and get internet on my own?

Please provided internet or refund installation charges because connection is not working because of reliance fault. I think i had been paying reliance bill within due dates so reliance is awarding me by not providing internet
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Jul 26, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Jun 13, 2017
honeybhai's response
Terminate today itself
Jun 19, 2017
Updated by jatashankar shukla
by last friday evening i mean 9th-june evening .Please don't give excuse that i had complained late. For connection status you can check with back end team, till which time i had been able to connect to broad band
Verified Support
Jun 19, 2017
Reliance Communications Customer Care's response
Dear Mr. Shukla,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jun 19, 2017
Reliance Communications Customer Care's response
Dear Mr. Shukla,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

Hi,

I have send numerous messages to 1900 (PORT [protected]) however I do not receive the code. Please advise.

Dear sir,

I have lost my mobile 14.06.2017 with sim card of reliance
no.[protected]
plz close my sim card
thank u
Mobile no- [protected]
Sir i want to terminate my connetion my user id is[protected] dhananjay pandey
My numbers do not seem to have STD calls.Country number activated STD calls
[protected]
[protected]
Dear Sir
Greetings!!!
This is to inform you that inspite of so many reminders my no [protected] is not working as I am in lucknow and I wanted to speak to speak my family and my no and my Whats App is not working at all from last two days . Please resolve the issue at the earliest.
Thanks
Anup

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