[Resolved] Reliance Communications — Reliance communications upgradation to 4g at the initial, and change of plan after upgradation without prior information. | |||
I am the reliance customer since last 7 years, i had reliance 350 unlimited plan of 5gb broadband speed and than unlimited 2g speed. The cdma was shut down and i had to purchase the wipod of rs. 2700 and upgrade to 4g. When enquired about the same at the nearest store i was told the same plan would continue whereas, now, the plan has also been changed to a mere 5 gb data usage for the rs.1100, without informing us. And they have neither given an option to switch off to lower speed plans. While words with customer executive on *355 they simply told me that the system update with this information we can not help you. Reliance communications is running a huge scam by deceiving people with 4g upgradation. Was this information helpful? | |||
Jan 24, 2017 Complaint marked as Resolved Not resolve the issue. Shameless reliance send me the Legal notice to pay wrongly accounted money. I request to reopen this issue.
This is my another complaint for same concern https://www.consumercomplaints.in/reliance-communications-got-legal-notice-from-reliance-regarding-not-due-payment-which-is-wrongly-accounted-to-my-account-c1478049 Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 25, 2016 Reliance Communications Customer Care's response Dear Jenil, Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority. Regards, Reliance Communications | |||
 3 Comments | |||
Comments
Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
Now they send me the legal notice to pay the bill of Rs. 3371.
What is this?? Its really kind of harassment by rcom. I am feeling very frustrate and harassed by the legal notice. without any notice they changed my plan and now they send me legal notice.
Please help me for this.
I also signed the petition https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade?recruiter=[protecte...⇄
What is this?? Its really kind of harassment by rcom. I am feeling very frustrate and harassed by the legal notice. without any notice they changed my plan and now they send me legal notice.
Please help me for this.
I also signed the petition https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade?recruiter=[protecte...⇄
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What is this?? Its really kind of harassment by rcom. I am feeling very frustrate and harassed by the legal notice. without any notice they changed my plan and now they send me legal notice.
Please help me for this.
I also signed the petition https://www.change.org/p/trai-must-act-against-reliance-communications-for-dupin...