[Resolved] Reliance Communications — Reliance customer care deducted Rs.42/- from my prepaid mobile balance account

[Resolved] Reliance Communications — Reliance customer care deducted Rs.42/- from my prepaid mobile balance account

A arvindmalviya663 from Sri Ganganagar, Rajasthan

(1)Reliance customer care deducted Rs.42/- from my prepaid mobile balance account(mobile number is [protected]) . i have make call to Reliance customer they replied that they will refund your amount within 24 hour but they still does not refunded into my mobile balance. (2) Reliance customer has very bad habit that they being activated any scheme in my cell number without taking consent from me and deduct money from my cell number in name of activated scheme. it is requested that may kind refund my amount of Rs./42 and do not repeat such bad practice as done earlier. Was this information helpful? No (0) Yes (0)
Oct 20, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 20, 2015 Reliance Communications Customer Care's response Dear Arvind, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support May 24, 2015 Reliance Communications Customer Care's response Dear Arvind, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications
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