[Resolved]  Reliance Communications — Reliance Customer Care Harassing For Paying Fake Bill Bangalore

Address:Bangalore, Karnataka, 560037

My Reliance data card number is [protected]
Reliance customer care harassing me and my wife for paying the fake bill. Everyday Reliance customer call but they don't come with any resolution. For account deactivation I called more than 50 times to Reliance customer care, sent 15 mails and visited 10 times to store as well they are not deactivating my account and asking for bill payment.
I was forced to buy 3g dongle from Reliance in Rs 1400/- that also got wasted because of their 4G upgrade.

Its a total harassment. I don't know what to do.

I did so many complains:
27June :[protected]
23rd Jul :[protected]
28July :[protected]
02Aug : [protected]
12 Aug :[protected]
13th Aug :[protected]
18th Aug :[protected]

then also they did not do anything.
I sent so many mails to Reliance appellate authority and nodal officers. No reply got yet(2 moths passed).I sent my problem to "Romappellateauthority.[protected]@relianceada.com netconnect.[protected]@relianceada.com Rcomnodalofficer.[protected]@relianceada.com"
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Nov 26, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2016
Reliance Communications Customer Care's response
Dear Nilesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Oct 26, 2016
Reliance Communications Customer Care's response
Dear Nilesh,

As per your telephonic conversation with our customer service associate, please mail us your termination request on [protected]@relianceada.com also you can visit any of our nearest Reliance Mobile Store for further assistance. Thank you!

Regards,
Reliance Communications
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